Cybercrime is being severely beaten worldwide. Hitesh Madhubhai Patel, originally from India, has just pleaded guilty of being involved in a fraudulent operation related to a network of call centers in India. According to digital forensics specialists, call center employees in India, in complicity with American citizens, scammed millions of people between 2013 and 2016.
Patel was extradited to the US almost a year ago, since then he waited to hear his sentence. The indictment, filed by the US Department of Justice (DOJ), points to the Indian citizen and 60 other individuals of crimes as conspiracy to commit fraud, electronic fraud and money laundering.
Digital forensics specialists mention that
Patel and his accomplices developed a scheme in which employees in Indian call
centers posed as US migration and tax officials. After contacting the victims,
fraudsters demanded payment of alleged fees for government services; if victims
did not pay, they were harassed by the scammers, who threatened them with
suposed arrest, fines or deportation.
According to his statements in court, the
defendant acknowledged that he had planned and financed the operations of these
call centers, mainly from the business called HGLOBAL. In addition, Patel
admitted that he exchanged victims’ names, account numbers, card numbers,
scripts used during calls and other data with the rest of the involved ones,
mainly via email and WhatsApp.
Digital forensics experts claim that attackers
thoroughly studied the methods used in these kinds of scams,
so they managed to develop a credible and threatening script, collecting
information from tax agencies in countries such as Australia, Canada and United
Patel was located and arrested in Singapore in
April 2019. After a legal process of more than eight months, Patel finally
pleaded guilty to electronic fraud, conspiracy to commit identity fraud,
electronic device access fraud, money laundering and impersonation of a US federal
Specialists consulted by the International Institute
of Cyber Security (IICS) mention that the sentence that the accused can receive
is between 10 and 20 years in prison for electronic fraud, in addition to five
years for conspiracy, not to mention the imposition of a fine of up to $250k
USD or, failing that, a payment of twice the money generated by these illicit
He is a well-known expert in mobile security and malware analysis. He studied Computer Science at NYU and started working as a cyber security analyst in 2003. He is actively working as an anti-malware expert. He also worked for security companies like Kaspersky Lab. His everyday job includes researching about new malware and cyber security incidents. Also he has deep level of knowledge in mobile security and mobile vulnerabilities.